Privacy Policy

Last updated: August 22, 2025

1. Introduction

Jumpy Bloom Logistics Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jumpy-bloom.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Company information and business details
• Payment and billing information
• Shipping and delivery preferences
• Account credentials and security information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our logistics services
• Processing orders and managing shipments
• Customer support and communication
• Billing and payment processing
• Improving our services and website functionality
• Marketing communications (with your consent)
• Legal compliance and fraud prevention

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in our operations
• Business Partners: With shipping carriers and logistics partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and infrastructure

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Analyze website performance
• Personalize your experience
• Provide targeted advertising

You can manage your cookie preferences through our cookie banner or your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Customer data is typically retained for 7 years after the end of the business relationship, unless longer retention is required by law.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

13. Data Protection Officer

Our Data Protection Officer can be contacted at [email protected] for any data protection related inquiries.